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Madalena M

Durban

About

I am Madalena and I'm from Durban, KwaZulu Natal. I hold a Bachelor's Degree from the University of KwaZulu Natal, I majored in Media & Communications, Drama & Performance Studies and Community Development, I also studied English and Tourism as my elective during my three years at university. I am currently studying towards a Postgraduate Certificate in Education via the UNISA. I have worked in the private education sector for over four years. I have experience in providing academic assistance such as tutoring to over 3000 students, studying media, communications, social media, drama studies, fashion, journalism, business communications, and language studies. I have a great passion for education and assisting students who are experiencing challenges with their subjects, study skills, referencing and time management.
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Overview

I am Madalena and I'm from Durban, KwaZulu Natal. I hold a Bachelor's Degree from the University of KwaZulu Natal, I majored in Media & Communications, Drama & Performance Studies and Community Development, I also studied English and Tourism as my elective during my three years at university. I am currently studying towards a Postgraduate Certificate in Education via the UNISA. I have worked in the private education sector for over four years. I have experience in providing academic assistance such as tutoring to over 3000 students, studying media, communications, social media, drama studies, fashion, journalism, business communications, and language studies. I have a great passion for education and assisting students who are experiencing challenges with their subjects, study skills, referencing and time management.

Experiences:

Student Support Center Manager 03/26/2019 - 06/10/2019

1 years

Management, development & leadership of student support staff. Management of company policies & procedures. Strategic planning & reporting. Mange department’s payroll & spend. Setting & tracking performance targets and standards. Ensure department has adequate resources. Manage department’s customer retention and service


Head of Support 03/25/2019 - 07/03/2017

1 years

Manage & lead the faculty, monitor team’s daily performance, conduct annual performance management reviews. Manage and conduct staff development, liaison with colleges and campuses. Conduct annual strategic planning of the faculty. Appoint new staff and conduct training. Manage & organize resources needed by the faculty & staff.


Academic Adviser 06/30/2017 - 12/09/2015

1 years

Provide academic assistance & guidance to students via email, telephone & online communication. Tutoring subjects related to Media, Communications, Social Media, Acting, Fashion & Journalism modules. Create report documents on tutoring sessions, helping & referencing admin queries to the departments. Contact students at risk and offering academic assistance to them.


Educations:

I have a degree from UKZN whereby my majors were Media and Communications, Drama and Performance Studies, and Community Development. I also studied English and Tourism as electives.

02/16/2009 - 11/22/2011
Bachelor of Arts - UKZN

During my FET phase of high school, I majored in English, Afrikaans, History, Geography, Maths Literacy, Life Sciences, and Life Orientation.

01/12/2004 - 11/14/2008
Matric - Durban Girls Secondary

Languages Spoken

  • Zulu Professional Proficiency
  • English Professional Proficiency
  • Xhosa Professional Proficiency
  • Tsonga Professional Proficiency


  • Subjects


    History

    I have a great passion and interest in history and I was an A student in high school for the subject. I am also able to provide tips on how to study the subject, recall the dates and sequence of events as history can be complex when it comes to studying dates and historical events of that time.

    Literature

    I am best for this subject as I enjoy English literature and I have experience teaching literature to High School learners. I have great knowledge of novels by Shakespeare, poetry and high school literature readings.



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